Technical Support Solution Request


The following form is for the purpose of rapid problem solution. With the use of the information provided below, support@fci.net will be better equipped to respond to the technical problem. Fill out the appropriate fields below and when you are completed with the form, click on the 'Send My Request' button down below. This will forward your information directly to the Technical Support Representative for evaluation and response. If you wish to clear all the fields, click on the 'Clear this form' button below. Thank you for your time and patience.

Enter your name:

Enter your email address:

Enter your phone number (If you feel a phone call is necessary):

What operating system are you running?

Do you believe the problem to be with one of the following? If so, check the appropriate item:

Trumpet Winsock/ TCP Man/ TCP NetDialler
MacTCP
Config PPP
Remote Access Server for NT
Dial-Up Networking
Microsoft Exchange
Netscape
Eudora E-mail
WS_FTP
The Modem
Other....

Enter a short description of the issue. If the problem is the Modem, please include the modem brand, and model number. If the problem is with a program, try to include the version number (i.e. Netscape 1.22 or Netscape 2.0b4).

Always try to include the exact error message that you receive. Thanks!!


Thank you very much for your time. Your request will be sent directly to the Technical Support team at Fishbone Communications for immediate review. Thank you again for taking the time to fill out the form. To send the form, click on the 'Send My Request' button below, and to clear, click on the 'Clear This Form' button below.